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Have your say on our new error reporting standards

We’re working with the Royal Pharmaceutical Society and Association of Pharmacy Technicians to create professional standards for error reporting, as part of our commitment to supporting a culture of patient safety through sharing and learning from the reporting of incidents.

The resource will define the professional duty for pharmacists, pharmacy technicians and pharmacy teams to be open and honest when things go wrong, and to report actual errors and near misses. Doing so enables pharmacy teams to learn from incidents, share improvements and consequently, enhance patient safety.
The document will also describe existing barriers to greater reporting, a range of enablers to help overcome these, and summarises the existing regulatory framework

This draft standard is aligned to the ongoing work of the Rebalancing Medicines Legislation and Pharmacy Regulation Programme Board to improve safety for users of pharmacy services, including through the creation of a defence to criminal sanction for inadvertent dispensing errors from registered pharmacies and future proposals to extend to hospital pharmacy.

We are making a draft version of the professional standards for error reporting available for consultation and testing. We are seeking views from all stakeholders including patients, patient groups, pharmacy teams, regulators, Royal Colleges, NHS organisations, colleagues in academia, and pharmacy bodies.

If you’d like to give your feedback, please complete our consultation and return it to Wing Tang who is collating the responses on behalf of the organisations (wing.tang@rpharms.com) by 15 January 2016.

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